Dear VRBO, we had to cancel our vacation one day early because we had several skiing accidents in our group. Please consider refunding us one Day‘s rental for this situation, and let me know if there’s anything that you need from me.

We look forward to renting from you in the upcoming years.

Thanks again, and happy new year,

Bill Halligan
Cell:

Great layout inside, lots of space. Inside was well kept and had what we needed. Easy walk to the mountain bike area. Enjoyed our stay.

Outside of house needed upkeep - plants growing in rain gutters for example and gutters overflowed with every rain. But inside was in great condition and very comfortable.

Location is good. You can technically walk to the Beech MTN parking lots. There is no central air/heat so you have to play with space heaters and opening/closing windows to regulate the temperature (it was 8 deg when we were there). The house is better than it looks on the pictures and a pretty good size. TVs with Comcast cable in all rooms. Had issue with no hot water the first night, but it was fixed the next day (think just a circuit breaker was off). You have to pick up a physical key (no electronic keypad), which is interesting in this day of vacation rentals. Overall, good place/option.

Manager's Response

Family ski trip and the house was perfect for all of us. The beds were comfortable and the kitchen was well stocked. It was definitely walkable to the slopes but the hill was challenging in ski boots. Just note that the bottom level with the bunk beds only has portable heaters so it’s a little chilly and musty down there.

Manager's Response

This chalet was perfect for my needs. Enough space and very close to Beech Mountain. As long as you realize that you need to bring your own supplies (shampoo, soap, etc), you will have a great stay.

had great time,room was great,

It was a great location for any event on Beech Mountain.

Our family was very happy with the accommodations and very pleased with the service provided by Beech Mountain Chalet Rentals.

Perfect get away with kids. All you need in one place

It was functional and clean. Close to skiing and food. Easy to find, employees very helpful. It took a little to figure out the heating system, had to reset the breaker for the living area heater but other than that very adequate for a night of rest between ski days.

Great location, beautiful views, comfy beds and a helpful host. The heated pool was a plus- kids loved it.

Good location. Easy check in, beautiful view.

Second time staying here, still great. Can't get enough of the views, and love curling up on the couch in front of the fireplace after a long day of snowboarding. The hot tub and sauna are great to relax in. Will be back!!

Wonderful place, great location, responsive hosts. Would recommend and stay again.

This place was amazing definitely recommend it. Easy check in and very close to everything Beech Mountain has to offer. The host was also very good at answering all questions I had.

It had everything we needed to feel relaxed and at home. The view was really spectacular, and the place was cozy and comfy but also modern.

Great condo. Location was great! Hope to come back next year! Everything was super easy.

Awesome place!

Great location, clean, excellent communication

We loved the home, the welcome feeling upon arrival and the convenience of everything there. All folks we met during our stay was ever so friendly, and helpful.Should we return to this area, this place will be our first choice. Thank all invovled.

Drove 11 hours with family and was looking forward to our stay. Arrived after business hours and got our keys without issue which was nice. Upon arrival the place larger than anticipated and has a nice touch to it. Unfortunately, the main issue was there was NO WATER. Cannot flush the toilets, wash your hands or take a shower. NOTHING... Hardly what you expect after paying good money. They have a nice info guide and numbers to call if something comes up. Even an "After hours" number you can use for urgent issues such as these. Only problem is nobody answered until the next day. Called all 4 numbers provided, texted, emailed etc.... Nothing. What is the point of after hours contact if you don't answer? Needless to say first night wasn't pleasant but not the end of the world. I won't say anything about the dirty sheets that were not washed with tons of long woman's hair in them along with the clogged-up bathtub with hair all in it. I did get an email the next day saying s0 sorry, here is how you turn the water on and then you have to turn the breakers back on too. You know.. the usual things you have to do. Nice place though, good location, quiet. I'll try another place next time.

Overall, we had a good stay. The location is excellent. It is very close to the mountain and within easy walking distance to restaurants, probably the best spot for dining in the area. It was also quiet and not crowded.
The kids enjoyed the pool and other amenities, although the pool water was a bit murky. Some of the walking paths were heavily iced in spots.
The apartment was nicely furnished and comfortable. A few small things could use attention. The shower had not been wiped down, and a few bowls in the kitchen were still dirty. The water temperature in the shower was hard to regulate, and anyone over about 5 foot 5 will need to duck under the shower head.
Overall, it is a great location and a solid place to stay. With a little property maintenance and closer attention from the cleaning team, it would be excellent. We would definitely consider staying here again.

The condo was wonderful. It was very clean and had all the essentials for preparing meals for the family. The indoor recreational facility was enjoyed by our grandchildren. The location of the condo was perfect for visiting Grandfather Mountain and Linvile Caverns.

First let me say that the rental was nicely decorated, clean and well presented. The one item to note is if you have “wild” kids there are several breakables (aka trinkets) around the unit. They also provided an air mattress if needed (we didn’t use). The units has all the necessities you would need to stay there and cook / entertain. All appliances worked well. They have board games and other very thoughtful items! It was pretty clean. It is near the swimming pool which was really nice as we used the pool several times. I would recommend renting this place and I am sure we will be back in the future!

Highly recommend staying here. Super clean, centrally located to beech and only 17 minutes from sugar.